Terms of Service
Effective Date: 16 May 2026 | Last Updated: 16 May 2026
Welcome to DLCgroup.in ("we," "us," "our," or "DLC Group"). DLC Group is a Real Estate Property Consultancy firm based in Delhi, India. These Terms of Service ("Terms") govern your access to and use of our website www.dlcgroup.in and any related consultancy, advisory, or property-related services offered by us (collectively, the "Services").
By accessing, browsing, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our Services.
1. Acceptance of Terms
By using DLCgroup.in, you confirm that you are at least 18 years of age and have the legal capacity to enter into a binding agreement under the Indian Contract Act, 1872. If you are accessing the Services on behalf of an entity, you represent that you are authorized to bind such entity to these Terms.
2. Definitions
- "User," "you," "your" – Any individual or entity accessing the Services, including prospective buyers, sellers, tenants, landlords, or investors.
- "Content" – All text, images, property listings, brochures, floor plans, videos, and other materials available on the Services.
- "Property Information" – Details about real estate properties, including but not limited to location, price, size, layout, and amenities, displayed on our website.
- "Developer/Owner" – Third-party builders, developers, landlords, or property owners whose properties we may list or represent.
3. Nature of Our Services
DLC Group operates as a Real Estate Property Consultancy and facilitates connections between prospective buyers/tenants and sellers/developers/landlords. Our Services include, but are not limited to:
- Sharing property information, listings, and recommendations.
- Site visits, advisory, and consultation for residential, commercial, and investment properties.
- Assistance with documentation, negotiations, and transaction facilitation.
Important: DLC Group acts solely as a consultant and intermediary. We are not the owner, developer, builder, or seller of any property listed unless expressly stated. All transactions occur directly between you and the respective property owner/developer.
4. Use of Services
You agree to use the Services only for lawful purposes and in accordance with these Terms. You shall not:
- Violate any applicable local, national, or international law or regulation.
- Use the Services to transmit any harmful, fraudulent, or misleading content.
- Interfere with or disrupt the security, integrity, or performance of the Services.
- Attempt to gain unauthorized access to any portion of the Services or related systems.
- Use automated systems (bots, scrapers, crawlers) without express written permission.
- Misrepresent your identity, intent, or affiliation when engaging with our team or property partners.
- Bypass DLC Group to deal directly with developers/owners introduced through us in violation of any commission or referral agreement.
5. Property Information Disclaimer
All property information, including pricing, availability, dimensions, layouts, images, brochures, and amenities, is provided by third-party developers, owners, or sourced from publicly available materials. While we strive for accuracy:
- DLC Group does not guarantee the accuracy, completeness, or currency of any Property Information.
- Property prices, availability, and specifications are subject to change without notice at the sole discretion of the developer/owner.
- Visual representations (renderings, images, floor plans) are indicative and not contractual.
- Users are strongly advised to conduct their own due diligence, including physical site visits, verification of title documents, RERA registration, approvals, and any other legal or financial verification before making any decision or payment.
6. No Guarantee or Investment Advice
Information shared on DLCgroup.in or by our consultants is for informational and consultative purposes only and should not be construed as legal, financial, tax, or investment advice. DLC Group makes no representation or warranty regarding:
- Future appreciation, rental yield, or return on investment of any property.
- The conduct, financial standing, or legal compliance of any developer, owner, or third party.
- The successful completion or delivery of any property.
You are encouraged to consult qualified legal, financial, and tax professionals before entering into any property transaction.
7. Inquiries and User Submissions
When you submit an inquiry, contact form, or any information through our Services, you consent to be contacted by DLC Group or our representatives via phone, email, WhatsApp, or SMS regarding your inquiry, even if your number is registered on the National Do Not Call (NDNC) Registry. Information you submit must be accurate, current, and complete.
Any content you submit (queries, feedback, testimonials) grants DLC Group a non-exclusive, royalty-free license to use such content for business and promotional purposes, subject to our Privacy Policy.
8. Intellectual Property Rights
All Content, trademarks, logos, designs, software, and materials on DLCgroup.in (excluding third-party developer materials) are the exclusive property of DLC Group or its licensors and are protected under Indian and international intellectual property laws, including the Copyright Act, 1957 and the Trade Marks Act, 1999.
You may not copy, reproduce, distribute, modify, publish, or create derivative works from any part of the Services without our prior written consent.
9. Payments and Brokerage
Any consultancy fees, brokerage, commission, or service charges payable to DLC Group shall be governed by the company's internal policy and the specific terms agreed between you and DLC Group at the time of engagement.
- Payment terms, modes, and timelines will be communicated as per company policy.
- All payments shall be made in Indian Rupees (INR) unless otherwise specified.
- Applicable taxes, including GST, will be charged as per prevailing Indian law.
- Any token amount, booking amount, or payment made to a developer/owner is governed by the agreement between you and that party, and DLC Group is not responsible for refunds or disputes arising therefrom.
10. Refunds and Cancellations
Consultancy and brokerage fees paid to DLC Group are generally non-refundable once services have been rendered, except as expressly agreed in writing. Refunds or cancellations relating to property bookings, token amounts, or developer payments are governed by the terms of the respective developer/owner and are not the responsibility of DLC Group.
11. RERA Compliance
DLC Group endeavours to deal only with properties that are duly registered under the Real Estate (Regulation and Development) Act, 2016 ("RERA") where applicable. Users are advised to independently verify the RERA registration number of any project on the relevant State RERA portal before making any commitment.
12. Third-Party Links and Services
Our Services may contain links to third-party websites, developer portals, or services that are not owned or controlled by DLC Group. We are not responsible for the content, privacy practices, or terms of any third-party sites. Access to such sites is at your own risk.
13. Privacy
Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information in accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
14. Disclaimers
The Services are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied. DLC Group does not warrant that the Services will be uninterrupted, error-free, secure, or free from viruses. To the fullest extent permitted by law, we disclaim all warranties, including merchantability, fitness for a particular purpose, and non-infringement.
15. Limitation of Liability
To the maximum extent permitted by applicable law, DLC Group, its directors, employees, partners, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or other intangible losses arising from:
- Your use of or inability to use the Services.
- Any decision made or action taken based on Property Information or consultancy provided.
- Any dispute, dealing, or transaction between you and a developer, owner, or third party.
- Delay, default, fraud, or non-performance by any developer, owner, or third party.
Our total aggregate liability, in any case, shall not exceed the amount of consultancy/brokerage fees actually paid by you to DLC Group in the preceding three (3) months.
16. Indemnification
You agree to indemnify, defend, and hold harmless DLC Group and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, or expenses (including legal fees) arising out of your use of the Services, your violation of these Terms, or your violation of any rights of a third party.
17. Termination of Access
We may, at our sole discretion, suspend or terminate your access to the Services at any time, without notice or liability, if we believe you have violated these Terms or for any other lawful reason. Upon termination, all provisions of these Terms that by their nature should survive will continue to apply.
18. Force Majeure
DLC Group shall not be liable for any failure or delay in performance caused by events beyond our reasonable control, including but not limited to natural disasters, war, terrorism, pandemics, government actions, network failures, or power outages.
19. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Delhi, India.
20. Dispute Resolution
Any dispute, controversy, or claim arising out of these Terms shall first be attempted to be resolved amicably through mutual discussion. If unresolved within 30 days, the dispute shall be referred to arbitration under the Arbitration and Conciliation Act, 1996. The arbitration shall be conducted in English by a sole arbitrator, and the seat of arbitration shall be Delhi, India.
21. Changes to These Terms
We reserve the right to modify or update these Terms at any time without prior notice. The revised Terms will be posted on this page with an updated "Effective Date." Your continued use of the Services after such changes constitutes your acceptance of the new Terms.
22. Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
23. Entire Agreement
These Terms, together with our Privacy Policy and any additional terms applicable to specific services, constitute the entire agreement between you and DLC Group regarding your use of the Services.
24. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
DLC Group
📍 3rd Floor, 448, Sector 19B, South West Delhi, Delhi – 110075, India
📞 Phone: +91 81004 81006
📧 Email: info@dlcgroup.in
🌐 Website: www.dlcgroup.in
By using DLCgroup.in, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.